Protect your order and shipment from:
- Loss - package has not been delivered and is stuck in transit
- Theft - tracking marked the package as delivered, but is missing
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Damage - item(s) or package damaged upon delivery
We offer Standard Shipping (3-8 days) and Express shipping (2 days).
Orders ship within one business day. They can be tracked through our Order Lookup Tool.
$2 shipping insurance is available at check-out. This covers any damage or loss that occurs during transit.
For more information about shipping, see our FAQ.
We guarantee the performance of all of our products. If you don't love your purchase in the first 45 days, you can return it or exchange it at no cost.
Our return & exchange process is hassle-free. Simply fill out our return form and we'll send a pre-paid shipping label.
Buying this product as a gift? The recipient is covered by the same guarantees!
For more information, check out our FAQ.
Each Kanga product is covered by a lifetime warranty that protects against factory defects. If a zipper breaks during normal use, we'll replace it for free.
Our warranty process is hassle-free. Simply fill out a Warranty Claim Form for our American customer support team to review.
Buying this product as gift? The recipient is covered by the same guarantees!
For more information, check out our FAQ.