The Kase Mate is a patented, insulating sleeve designed to wrap around a cold case of your favorite beverages – keeping them cold for up to 7 hours without the ice! They come in 6-pack, 12-pack and 24-pack sizes and hold an assortment of cans.
Of course it does! In fact, the 7 hours claim isn't even ours... we sent it to a third-party testing facility to get tested under various, controlled conditions, and that's the number they came back with.
While there are scenarios that may affect the performance of the Kase Mate, we offer the following advice to get best experience:
Start off with an ice-cold case of beverages
Keep your Kase Mate in the shade when possible
Throw a frozen ice pack in the Kase Mate with your drinks
The Kase Mate is specifically designed to perfectly wrap around a 12-Pack or 24-Pack case of standard 12 oz can beverages - but each size may be capable of carrying other items, but advertised fit and performance is not guaranteed.
12-Pack Kase Mate: A regular 12-pack of standard 12 oz can beverages (such as Bud Light® or La Croix®) fit perfectly, but this Kase Mate can also fit a 12-pack of tall/skinny cans (such as Michelob® or White Claw®) or a 6-pack of bottled beverages fairly well.
24-Pack Kase Mate: A regular 24-pack of standard 12 oz can beverages (such as Bud Light®) or two 12-pack long soda packs (such as Coca-Cola®) fit perfectly, but this Kase Mate can also fit a 12-pack of bottled beverages fairly well, and very loosely fits an 18-pack case of beverages.
We do not offer personalized Kase Mates at this time. If you would like to add a personal touch to your Kase Mate, we recommend contacting a local embroidery shop to add your name, initials, or logo - the top flap is the perfect location for this! Please contact us hereif you have any questions.
We have secured and proudly offer an officially licensed Clemson Kase Mate!
We are actively working towards obtaining official licensing for all collegiate and professional sports teams. We will make an official announcement as soon as they are available, so be sure to sign-up for our mailing list and follow us on social media!
Taxes are only charged to orders being delivered to addresses within South Carolina. All orders delivered to addresses outside of SC will not be charged any sales tax.
Per South Carolina state law, we are obligated to collect SC sales tax at check out, which is automatically calculated by adding the base state sales tax rate (6.00%) and an additional municipality tax rate (ranges from 0-3%) - so your total sales tax can range from 6-9% depending on your location.
The first thing we recommend doing is to check with all members of your household (or front desk) to see if they accepted the package on your behalf. Also, take a look around your property - it may have been placed in an unusual location when it was delivered.
If you still believe your package is missing, promptly contact us here. We take missing packages very seriously and have been relatively successful in locating them - a missing package claim will be opened on your behalf with the appropriate carrier.
If you'd like to exchange your Kase Mate with another design or size, contact us within 14 days of when you received it!
To request an Exchange, please contact us herewith your:
New Requested Items
Please note, an exchange fee of $5.00 per exchanged Kase Mate will be charged before your new Kase Mates will be shipped - this fee solely covers the cost of return shipping and the new shipment, and all shipping charges are non-refundable.
Let's say (for example) you buy one as a gift and the person you give it to already has one. Well then, just send it back within 30 days of when you received it and we'll give you a complete refund! Please note that all shipping charges are non-refundable.
To request a Return, please contact us herewith your:
We will provide a prepaid label for $4.00 per returned Kase Mate that will be deducted from your refund. Please allow 7-10 business days for your refund to process once received (contact your bank first with any concerns).
Of course! We offer an embroidery service for orders of 24+ Kase Mates. Please use our Official Wholesale website hereto place an order - make sure you add the "Embroidery Add-On" for each Kase Mate you would like to have embroidered. Once an order has been placed, we will reach out for additional details/files and coordinate fulfillment!